Thursday, November 16, 2017 from 9:00 AM to 4:00 PM EST
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Chateau Laurier

1 Rideau Street, Suite 700 (7th Floor)
Ottawa, ON K1N 8S7

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France Bergeron
Alpen Path Solutions Inc.

Gemba: The Power of Observation

In this 1-day workshop, learn how to engage in Gemba walks and in ethnographic observation of work more generally. Observation is tied with visual management tools that make flow and deviations from standards visible. Prerequisite: Introduction to Lean for Government by Alpen Path Solutions Inc. Info: http://alpenpathsolutions.com/training

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