Thursday, May 18, 2017 from 8:00 AM to 10:00 AM EDT
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Washtenaw Community College

4800 E. Huron River Drive
Ann Arbor, MI 48105

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Women's Exchange of Washtenaw
Women's Exchange of Washtenaw (WXW)

If You Are Not Listening to Your Clients, You Are Losing Business

A fundamental need of most people is to feel appreciated and this especially applies to customers. 76% percent of consumers view their experience as the basis for how much a company values them. If you have lost business to a competitor, it could be that your customers felt ignored. Let's learn how to deliver celebrity status customer service.

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