Tuesday, June 5, 2018 at 6:00 PM MDT
Wednesday, June 6, 2018 at 9:30 PM MDT

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Western Community College

Room 171 Building B
2508 Blichmann Avenue
Grand Junction, CO 81505

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ASA Colorado
ASA Colorado

Telephone Skills/ Dealing with Upset Customers

The telephone is integral to any business, yet sometimes little attention is paid to how the phone is answered, or to converting those phone calls into actual paying customers. This interactive course discusses the importance of not only making the phone ring but on converting those customers who do call into scheduled appointments.

Registration is closed. This event has already been held.