Tuesday, October 16, 2018 at 6:00 PM MDT
Wednesday, October 17, 2018 at 9:30 PM MDT

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Western Community College

Room 171 Building B
2508 Blichmann Avenue
Grand Junction, CO 81505

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Julie Massaro
ASA Colorado

Managing Shop Workflow with Greg Marchand

Workflow in the shop is critical to creating high levels of technician productivity and customer satisfaction. How is work most efficiently dispatched? What does a solid quality control program look like? How are estimates being created? Where are the inefficiencies hiding? A repair shop's money comes from technician productivity.

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