When

Thursday, February 28, 2019 from 4:30 PM to 7:00 PM MST
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Where

Matrix Hotel Edmonton

10640 100 Ave NW
Edmonton, AB T5J3N8

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Contact

Nicole Bourgeois, Member Services Coordinator
CPHR Alberta
4037680288
nbourgeois@cphrab.ca

We have a complaint, now what? - Dinner with Speaker - Edmonton

The session will cover the complaint resolution process and the key investigation skills needed for a successful outcome. Not all complaints are created equal nor are the avenues for resolution. First, we understand the complaint, then what our policies dictate, how serious the impact and finally decide on the type of investigation required.

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  • Fee

    Type Fee
    $67.20 CAD
    $79.80 CAD

  • * Registration fee includes GST

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Additional Information

  • This event qualifies for 1.5 continuing professional development (CPD) hours.

  • Consent to Use of Photographic Images: Registration and attendance at, or participation in, CPHR Alberta events constitutes an agreement by the registrant to CPHR Alberta's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes.

$9,999.99 CAD

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