Thursday, February 28, 2019 from 4:30 PM to 7:00 PM MST
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Matrix Hotel Edmonton

10640 100 Ave NW
Edmonton, AB T5J3N8

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Nicole Bourgeois, Member Services Coordinator
CPHR Alberta

We have a complaint, now what? - Dinner with Speaker - Edmonton

The session will cover the complaint resolution process and the key investigation skills needed for a successful outcome. Not all complaints are created equal nor are the avenues for resolution. First, we understand the complaint, then what our policies dictate, how serious the impact and finally decide on the type of investigation required.

Registration is closed. This event has already been held.