Monday, January 14, 2019 from 4:30 PM to 6:30 PM PST
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Bechtel Board Room

7130 W Grandridge Blvd, Suite A
Kennewick, WA 99336

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Janice Vesper
Mid-Columbia SCORE Chapter 0590
509-735-1000 ext. 235

Mastering Challenging Conversations

Effectively conducting challenging conversations in todayís world is a key competency needed inside and outside the workplace. Whether you are delivering a difficult message, providing feedback or confronting an individualís behavior, it is critical to objectively balance the facts and emotions involved...

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