Thursday, December 5, 2019 from 8:30 AM to 5:00 PM PST
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Yakima County Development Association

10 N 9th St
Yakima, WA 98901

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Joe Schmitt
Yakima County Development Association

Effective Customer Service Training

This skills training will prepare you to serve both internal and external customers effectively. Using practical, hands on activities and role play you will create a customer service strategy using yours and the organizations values as a guide. Critical skills like image management, customer advocacy, and response management will be covered.

Registration is closed. This event has already been held.