Instructions for accessing the webinar will
be forwarded to you prior to the event.
(phone and Internet connection will be required)
We’re joining forces once again with Chuck Lennox of Lennox Insites to discuss mapping the customer experience. We’ll explore the Experience Economy, why it matters and its current use in the retail and virtual world. Then, we’ll delve into mapping for customers - what it is and the value it brings, who’s involved and how to get started.