This course provides agents with the latest in high customer service standards through a look at the Code of Ethics and the changes that have been implemented for the current year.
Learn how to avoid the pitfalls of an ethics violation and what the process is when a violation does occur. Learn the options for settling disputes with clients, customers and other practitioners. Learn how to run your business ethically! This course is filled with real-life experiences, exercises, and thought-provoking information.
This course also meets the ethics training requirements established by the National Association of REALTORS® for the current four-year cycle ending on Dec. 31, 2018.
Instructor: Mark Kitabayashi
Cost: FREE to TCRA Members, $30.00 to Non-TCRA Members