Friday, April 27, 2018 from 8:00 AM to 3:30 PM EDT
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Grappone Conference Center 
70 Constitution Avenue
Concord, NH 03301

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Chris O'Donnell 
Northern New England Association of Healthcare Executives (NNEAHE) 

The Northern New England Association of Healthcare Executives invites you to attend "Leading for Change: Creating a Humanistic Approach for Patient, Family and Staff Engagement"


Discover practical methods for building a patient, family and staff-centered culture.

This seminar provides a unique opportunity for healthcare executives to build the leadership skills and knowledge needed to address patient-experience initiatives in their organizations. Through a series of simulations, case studies, interactive exercises and discussions, participants will experience healthcare from the patient’s perspective. This timely, experiential seminar will explore the guiding principles impacting the patient experience and examine the leadership skills and focus areas needed to effect this cultural change.

You'll Learn: 

  • Discover strategies and methods to put the human experience at the center of healthcare delivery.
  • Connect to the patient experience on both personal and humanistic levels.
  • Understand guiding principles important to the patient experience.
  • Identify the leadership competencies, skills and commitment necessary to affect this cultural change.


6.0 Face to Face ACHE credit hours offered. Faculty: Mary-Ellen Piché, FACHE.  Program is strictly limited to 40 participants. Cost of course is $595.00 and breakfast and lunch are included. A limited number of rooms have been reserved for lodging. Call (603) 225-0303 for reservations and reference the date of event and mention “ACHE” for room rate of $139.00 per night.