Communicating for Results - Webinar (11/12/20) 

We communicate all the time, but are we achieving the results we want? 

Learning styles and comprehension are unique to everyone. Our challenges are several: choosing the appropriate way to share a message; showing sensitivity to others; creating mutual understanding; and focusing on results. 

The rewards are many when interpersonal dynamics are managed properly and respectfully. Participants will leave feeling more confident in their ability to interact professionally with others.

Virtual Trainer: Claudia A. Monte, CAM Consulting Group

Claudia Monte founded CAM Consulting Group LLC as a full-service HR and management consulting and training firm in 1993 to assist organizations and their most important asset, people, achieve success. Since then, she has been privileged to deliver professional development programs to clients across the country in the library, legal, nonprofit, public, and private sectors. Claudia specializes in coaching individuals to strengthen their Emotional Intelligence (EI) in the various facets of their personal and professional lives. Prior to starting her firm, she held management, sales, training, and marketing positions with Johnson and Johnson, McGraw-Hill, and Xerox Corporation. She received her degree from Widener University and is an adjunct instructor for Florida SouthWestern State College and facilitator/coach with the MicroEnterprise Institute of SWFL Goodwill.

This is an online class. Access information will be emailed one week ahead.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.