Where
The Graphic Arts Learning Center sponsored by GLS1700 HWY 36 W. Ste. 510
Roseville, MN 55113
Driving Directions
Sanity Saving Performance Skills for CSR's
About this CSR workshop:
Would you like to be a top performer? How about less stress, fewer fire drills and a normal work day? This class will help you get there. You’ll learn easy ways to handle difficult customers and situations, control chaos, avoid emergencies, increase accuracy, repair strained relationships and recover when you’re the one who “blew it” with the customer.
About the speaker:
Gary Stang is a Minneapolis-based sales trainer and consultant to the printing industry. He served as a sales and marketing vice president for two award-winning “Printing Impressions 500” companies, and has managed the customer service function. Gary knows the job – he actually started his printing career as a CSR.
To Register
Click on the blue Register Now button to register! For companies that are PIM Members the registration is $150! Make it a team building event for your CSR Team!