The New Face of Leadership in the Household Model

a One-Day Workshop                                  


Marsha Poulsen 
Action Pact 
(414) 258-3649 




Tuesday October 21, 2014 at 8:30 AM 
Tuesday October 21, 2014 at 3:30 PM 

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Cider Hill Family Orchard 
3341 N. 139 Street
Event Barn
Kansas City, KS 55901

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October 21, 2014
Cider Hill Family Orchard's Even Barn  |  Kansas City, KS


Stories of transition from a traditional staff hierarchy to true team decision-making...

We want residents to direct their own lives.  We want staff to be empowered to bring this about.  But how do we really make it happen?  Glenn Blacklock will not only share success stories of shaping a new face of leadership, but will offer clear strategies and methods through advanced Neighborhoods and Households, to create an empowering climate. 

Attend The New Face of Leadership - and begin the true journey of growth and learning for your organization.  Reshape workplace opportunities for caregivers, housekeepers,  activities aides, restorative aides, dining and kitchen staff.

 Tuition: A single registration is $120. If sending more than one person from the same organization, registration is $99 per attendee.  Register 5 and receive a free DVD: New Face of Leadership (value $99).

To register, click on the button below.  If registration is closed, please email: or call 414-258-3649.  

About the instructor, LaVrene Norton, MSW:

LaVrene is the Founder of Action Pact.  A pioneer and champion of the Household Model, LaVrene has been guiding organizations on their culture change journeys since 1984. She is recognized as the nation’s foremost organizational change facilitator in long-term care and has taken her expertise to Ireland and Australia as well. In addition to building curriculum for the broad series of Action Pact workshops, intensives and consulting, LaVrene has led the Action Pact team in the development of a deep catalog of culture change and Household Model literature, workbooks and DVDs, most notably In Pursuit of the Sunbeam which she co-authored with Steve Shields.

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Cancellations must be requested at least one week prior to the workshop. No refunds will be issued after that point. All refunds are subject to a 15% processing fee.

If you wish to transfer your registration to another session, you may do so at no charge, but please let us know as early as possible so we can fill your seat.  Substitutions (sending a different person to the session) are always accepted at no charge.
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