Conversations with Carmen... A Monthly Webinar 


Friday, May 15, from 1 PM to 2 PM CST

(2 pm EST, 12 pm MST, 11 am PST)


Your conference room or computer!
Access information and web invitation will be sent to you prior to the webinar.


Marsha Poulsen
Action Pact

Carmen Bowman is  owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator.  Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen has a Master's degree in Healthcare Systems, a Bachelor's in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker and Group Practitioner.

Carmen co-developed the Artifacts of Culture Change measurement tool and is the author of several Action Pact workbooks.


You can join the conversation by asking questions of Carmen and her guests. Carmen's smart look at culture change focuses on a wide variety of topics. She brings an insider's view of regulations, and reports on little changes happening in government, in attitude, in practice. Each month she shares culture change news and updates, amusing and heartwarming stories, and usually interviews a guest on a relevant and timely topic.

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Leading Through COVID-19:

Controlling Your Story During Crisis

HOST:  Carmen Bowman

GUEST: Dr. Linda Shell, DNP, MA, RN - "The Leadership Doctor"


We are living in unprecedented times. The world as we know it is rapidly changing. Just a few short weeks ago none of us would have dreamed we would be where we are today. We are navigating unknown waters with the COVID-19 virus. Research indicates that those with increased levels of resilience not only survive in such environments, but often THRIVE, resulting in increased work performance, job satisfaction and reduced turnover. Increased quality and customer satisfaction also correlate to higher levels of resilience. Dr. Shell will lead the conversation about the concept of resilience, providing practical tips for building resilience in both self and others… and learning to THRIVE!

Please join Carmen and Dr. Shell for an hour that could rejuvenate your resilience!

As always, when you pay and register for the webinar, you will be able to attend the live show and/or watch the recorded show. Learn at your convenience!

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Carmen's webinars are usually held the third Friday of each month except December, and run about an hour.  

Any fees we collect are for a group viewing, per siteFit as many as you can around your computer monitor, or project it on the wall and fill a room.

$49 without coupon

STEP ONE: Payment or Coupon Application

  PLEASE NOTE: After completing the payment step, you'll receive a confirmation email with a link to REGISTRATION (step two). Your payment followed by your registration will allow you to join the live broadcast and/or view it later, at your convenience.