Online Connections Drive Business Success - Free Business Workshop
Use Your Online Connections to Gain Valuable Insight, Helping You Drive Success
How much do you really know about your customers? Would you like to make sure your marketing efforts lead to repeat and referral business? We’ll discuss the importance of listening to your customers, and prospects, and how to obtain feedback that allows you to take action and create a great customer experience. Perception is reality, and people – prospect and customers – create their perception of you from the first interaction! This session will reveal some simple but effective best practices and considerations for creating a survey that is in line with your goals and gathers insightful feedback from your market.
You will learn:
• The importance of listening and how to set your survey’s objective.
• How to develop good questions and understand how long is long enough.
• What to do with the results once you have them.
Survey results will help you take action that will drive your success, and are also a fantastic source of marketing content! We’ll take a look at the 5 most popular social media networks – Facebook, Twitter, LinkedIn, Google+ and Pinterest! You’ll learn how to leverage your content and decide which platforms are right for your business.