This Candid Conversation will be offered by Michael Washington, Director for the Office of Diversity and Inclusion Management (ODIM) for the New York State Department of Civil Service. Conducted as a training session, this Candid Conversation explores how core beliefs contribute to explicit and implicit biases, and how these biases affect not only the workplace, but also the delivery of customer service to New York State’s diverse communities. The presentation will provide a working definition of diversity and inclusion along with a discussion as to how such attributes result in positive impacts on workplace morale, productivity, and service delivery.
The session is designed to be interactive, engaging participants in exercises and discussions about how implicit biases are reinforced daily without us knowing or thinking consciously about it. Exercises also unpack the benefits of promoting an environment that is diverse, and a work culture that is inclusive. To participate, attendees will need a laptop or desktop computer with audio capability (audio connectivity can be achieved by calling into the WebEx presentation if participants are unable to connect through their computers). Video connection is not required.
Attendance is limited so please register early since admission is based on a first-in basis.
To join in this conversation, RSVP below.