Jacki Masters
AWWA-PNWS Customer Service Committee
Course Instructor
jacki@mtvewater.com
Gayle Renzelman
AWWA-PNWS Customer Service Committee
208.883.7106
grenzelman@ci.moscow.id.us
1.0 CEUs WA & ID 0.9 CEUs OR
Cost: $150 AWWA Members $190 Non Members
includes course workbook and lunch on day one.
October 27, 2016 8:00 AM - 4:00 PM
October 28, 2016 8:00 AM- 12:00 PM
This course is most effective when there is a good mixture of office and field personnel. We also require that there be representatives from at least 3 different organizations. This ensures that all of the participants interact with a diverse group and receive the most benefit from the class.
Courses do not need to be taken in order. Upon completion of the three course series, participants will receive a Customer Service Certificate from AWWA.