Wednesday, January 24, 2018 from 8:00 AM to 5:00 PM PST
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City of Vancouver Water Resource Education Center 
4600 SE Columbia Way
Vancouver, WA 98668

Driving Directions 


Tyler Clary 
AWWA-PNWS Engineering Committee 

Maintaining High-Quality Water in Distribution Systems: Meeting and Exceeding Customer Standards 

Maintaining High-Quality Water in Distribution Systems: Tools and Tricks for Meeting and Exceeding Customer Standards

Water utilities are committed to protecting public health and maintaining high quality drinking water supplies. All water utilities should deliver drinking water that meets or surpasses all applicable regulatory standards while at the same time striving to minimize customer complaints. Water utilities should develop and implement operation and management programs that include water quality guidelines based on applicable regulatory standards. These water quality guidelines should include, but are not limited to the following activities:

  • Meeting regulatory requirements;
  • Receiving input from consumers, public health officials, and the medical community;
  • Addressing potential water system threats, either deliberate or accidental in origin;
  • Defining and maintaining water quality during the transmission and distribution to consumers;
  • Monitoring to capture water quality changes throughout the water system;
  • Responding to consumer aesthetic water quality concerns, (e.g, taste, odor, color, hardness, etc.); and
  • Investigating and implementing new treatment techniques and technologies to improve water quality


  1. Are Your Distribution System O&M Practices Impacting Public Health? - Melinda Friedman, Confluence Engineering
  2. Updates on Corrosion Control Optimization, Flint MI, and the Lead and Copper Rule - Melinda Friedman, Confluence Engineering
  3. Manganese on the Regulatory Horizon: New Understanding of Health Effects and Implications for Water Systems - Stephen Booth - Confluence Engineering
  4. Legionella and Premise Plumbing Challenges - Alex Mofidi, Confluence Engineering
  5. Ice Pigging for Improved Water Quality - Jeff Austin, Suez Utility Service Group
  6. The Use of Hydraulic Modelling for Water Quality Sampling and Planning - Matt Huang, Carollo Engineers
  7. The Importance of Cross-Connections Control in Water Quality - John Roth, Clark Public Utilities

Course Length - One Day (Lunch Included)                                                             

Location - City of Vancouver - Water Resource Education Center 4600 SE Columbia Way, Vancouver WA


WA - Total 0.6 CEUs, 0.3 CEUs in the moring and 0.3 CEUs in the afternoon

OR - Total 0.6 CEUs.


Cost -

AWWA Member - $80

AWWA Non-Member - $90

Recommended Participants

  • Water Quality Specialists
  • Engineers
  • Operators
  • System Managers