Where
University of Dayton Research Institute1700 S. Patterson Blvd., Rm. S2060
Dayton, OH 45409
Driving Directions
Women in Manufacturing
Breakfast Series
Presented by:
November 14, 2017
8-9:30 a.m.
$10.00 manufacturer
$20.00 BBB Accredited or WiBN member non manufacturer
$30.00 non manufacturer
Secrets to Superior Customer Service
It is often said that your customer service team is the face of your company. How your customer service team handles your customers and the issues that inevitably come up, has a direct impact on your business. In this presentation, we will discuss the five steps that you can take to ensure that your clients are treated well, have a positive opinion of your company and continue doing business with you.
Speaker: Tamara Wamsley
Tamara Wamsley is a marketing and business strategist. Her passion is in helping businesses to overcome marketing and communication obstacles. Her strategic brain loves tackling business problems and devising innovative solutions that help improve the bottom line. Tamara is well known for her natural ability to explain complex concepts in a way that everyone can understand and for her ability to find the perfect words to communicate in any situation. Her friends often call her to ask for help in wording emails to their clients. Tamara is independent, confident, ambitious and resourceful. Tamara received her BA in Economics from Wright State University, where she focused on consumer insight. She is a mother to three beautiful children (ages 19, 16 and 5). And, she and her husband also own a real estate investing company.