Benefits and Claims -  Administration of Patients' Benefits and Reimbursement - 2 CE Units

Topics of discussion:

• Dental benefits as a CDA priority
• Top dental benefits concerns
• Dynamics of the dental benefits marketplace
• New realities: growth of the dental PPO
• Trends in health care
• Typical issues/problems
• Provider contract issues
• How plans are regulated
• Patients' appeal rights
• Overpayments
• Prompt-payment
• Provider dispute resolution
• Claim filing errors
• CDA response to dental benefit issues

Date: Wednesday, September 13th

Time: 9:00am - 11:00am

Location: Southgate Community Center

26780 Chiplay Avenue

Hayward, CA 94545

Coffee and pastries provided

Presented by: Greg Alterton

With over 15 years of expreience at CDA as Policy Analyst, and as a Dental Benefits Specialist on dental benefit issues, Greg Alterton has worked at resolving individual members' benefit plan payment issues, answering questions and assisting offices to navigate through their patients' dental benefit plans' policies, and identifying broader issues to address at the level of policy making.  Greg's experience includes having worked as a staff member in the Legislature, for Governor's office, and in the private sector, including health insurance companies.  Throughout his career he has been working on resolving problems - a key responsibility in his position as as Dental Benefit Plan Specialst with CDA Practice Support.

*Registration is mandatory.  Space is limited.  We cannot guarantee a space for walk in registrants.

*Reservations for all meetings MUST be made in advance and will not be held without payment.  Attendees who fail to give 72 hours notice for cancellation to the Central Office for any meeting will be charged $25.00

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