Tuesday, March 24, 2020 from 3:00 PM to 4:30 PM EDT
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This is an online event. 



Chris Greene 
Traumatic Stress Institute 

Distant RC Trainer Webinar - March 24, 2020 

Effective Supervision for Trauma-Informed Care

Training Description

Trauma-informed supervision is one of the most effective strategies that agencies can employ to sustain their trauma-informed approach and to decrease staff turnover. Research shows that staff’s rating of their supervisor and their immediate work group are what determine their job satisfaction.

But what is trauma-informed supervision? This workshop will discuss the principles of reflective supervision, and the parallel process of supervising in a way that models the attitudes we want our staff to display with our clients. Video examples will be used to explore the dilemmas of supervision, such as wearing many hats, managing both supportive and administrative roles, and developing self-awareness. The supervisor’s role in enhancing team functioning will also be discussed.


Patricia D. Wilcox, LCSW, Vice President of Strategic Development, Klingberg Family Centers, New Britain, Connecticut specializes in treatment of traumatized children and their families. She created the Restorative Approach™ , a trauma- and relationship-based treatment method. She is a Faculty Trainer for Risking Connection® and an Adjunct Faculty at the University of CT School of Social Work and at St. Joseph’s University. She travels nationally to train treaters on trauma-informed care, specializing in improving the daily life of treatment programs. She was the 2011 Connecticut Social Worker of the Year. She is the author of Trauma Informed Care: The Restorative Approach published by Levellers Press as well as several articles.

Additional Information 

Webinars are only for RC Trainers and Champions at TSI client agencies who are far away from our New Britain, CT office. Client agencies pay for access via an annual fee. These webinars are not open to the general public. CE Credits are not available for webinars; they are available only for in-person events. 

In order to be credited for attendance at this webinar, you must sign in directly via the GoToTraining link or write your name and agency into the chat box once the webinar begins.