As a resource partner of the U.S. Small Business Administration, SCORE mentors, conducts workshops and provides free counseling to new and existing small businesses.
For more information about other SCORE workshops and/or to get FREE One-On-One Business Counseling please visit our website at: www.scorenorwalk.org
If you have any questions please contact SCORE Fairfield County at 203-831-0065 or by email at:
score.fairfieldcounty@gmail.com
A FREE Small Business Workshop Presented by SCORE and Co-Sponsored by the Weston Library
Reputation Management on Social Media
Thursday, December 11, 2014
6:00 pm - 8:00 pm | check-in starts at 5:30 pm
Weston Library
56 Norfield Road, Weston, CT 06883
Have you ever used Yelp or Google reviews to pick a restaurant or a plumber? If so, you know that what is said about your business online can make the difference between gaining a customer and not getting the chance to serve them. With proper reputation management, you can make sure that even negative reviews don't devastate your business.
You will learn:
- To understand the importance of social media as a reputation management tool
- How to respond properly to positive and negative reviews of your business on social media
- How to properly monitor your reputation online
Our Speaker:
Kristina Centnere is the owner of eKat Development, a full-service internet marketing firm. She started her career in marketing as a content developer for websites and social media profiles and transitioned to also include website design and development, search engine optimization and marketing, mobile application development, and software development. An expert in social media content creation and advertising, Kristina and her team help clients get the most out of their online presence by creating both online and offline strategies in improving customer relations, generating authentic reviews and monitoring reputation.