When
Thursday, October 12, 2017 from 6:00 PM to 8:00 PM EDT
Add to Calendar
Check-in starts at 5:30pm
Presenter: Cliff Ennico
Cliff Ennico (www.cliffennico.com), a nationally recognized small business legal and tax expert, is best known as the former host of MONEYHUNT, the fast-paced PBS reality television series where entrepreneurs defended their business plans before America's toughest panel of experts (and is considered one of the inspirations for SharkTank and similar programs). An attorney and small business consultant based in Fairfield, CT, he has helped launch over 15,000 businesses in his 37-year career.
Contact
SCORE Fairfield County111 East Avenue Norwalk, CT 06851
203-831-0065
score.fairfieldcounty@gmail.com
The Secrets of Successful Client Management
A Free SCORE Small Business Workshop co-Sponsored by the Wilton Library and the Wilton Chamber of Commerce
Clients . . . you can’t live with ‘em, but your business sure can’t live without ‘em. You must give them drop-dead terrific service, but you don’t want them taking advantage of you. You need a way to make sure your clients are satisfied without losing control of your time . . . or your sanity.
In this fast-paced, entertaining program, you will learn the secrets of successful client management, including:
- choosing the clients you want and need;
- good contracts make good clients;
- managing client expectations;
- dealing with the dissatisfied client;
- dealing with the “past due” (deadbeat) client;
- when and how to fire a client.
To get free one-on-one business counseling or learn about other SCORE free workshops, please visit our website.
SCORE is a resource partner of the U.S. Small Business Administration and is a 501(c)(3) nonprofit association.