Professional Mediation and Conflict Management Training 

Part I: Communication and Conflict Management

April 20-21, 2017

Part II:  Professional Mediation Skills  

April 24-26, 2017

CLE CREDITS:

Washington State Bar Association CLE Credit approval is pending. This course has been previously approved for 35.5 CLE Credits including 2 Ethics Credits.

 

This program is valid for 37 PDCs for the SHRM-CP^SM or SHRM-SCP^SM.

 

 

This training is also elegible for Clock Hours.

 **Note: If you are seeking the 40-hour Basic Mediation Training Skills certificate, you must attend both Part 1 and Part II. This training meets the classroom requirement for certification through the Washington Mediation Association. 

Program Highlights

• Learn the skills and tools that mediators use.
• Enhance your communication and conflict resolution skills.
• Take the first step toward mediator certification.
• Improve work and family relationships.
• Change your life.

This 5-day training is a high-energy, high-quality synthesis of years of conflict resolution experience. 

The material will be presented through lecture, demonstration and large and small group exercises including simulated mediations. Many experienced mediators will act as presenters and individual coaches, which allows participants to experience many diverse styles of mediating.

"This training outlined a straightforward practical process that should be available to all employers, employees, managers, and anyone interested in building better relationsips in their lives."  --past trainee.

 

Part I includes conflict theory and styles, active listening techniques, trust building, collaborative negotiations, and conflict management tools at home and in the workplace.

Part II focuses on the mediation process and the mediator’s role and ethics. It provides an interest-based and facilitative approach to conflict resolution that empowers people to resolve differences with the aid of skilled mediators.

Trainees wishing to complete a 40-hour Basic Mediation Course, for certification or practicum purposes, must complete both Part I and Part II. 

To be eligible to receive a certificate of completion of  the 40-hour Basic Training, Trainees must complete Part I and Part II within a fiscal year.

There are no refunds if Trainee is unable to complete both Part 1 and II; makeups must be in the same fiscal year that CMS offers the training and will be offered only as space permits.

 

Lead Trainers:

Sunny S Gutierrez, CMS Associate Director 

 Sunny began her alternative dispute resolution career in 1999.  She  joined CMS in 2015 from Maui, Hawaii where she was in private mediation  practice providing services to families and workplaces.  She  provided integrated conflict management services to organizations in Hawaii including the state hospital, a Hawaiian healthcare provider, the Department of Land and Natural Resources, Maui Humane Society, an HR employer staffing organization, small business partnerships and TSA.  She currently is an adjunct instructer for WSUV and lectured in communication and conflict resolution at University of Hawaii Maui College and Manoa-Outreach.  Sunny has a Master’s degree in Negotiation and Conflict Management from Cal State Dominguez Hills and is the President Elect for the Association for Conflict Resolution.

Lee Gray, CMS Mediator/Program Manager

Lee Gray came to Community Mediation Services after a career in human resources which included handling sensitive employee relations issues and providing employee and management training and coaching. She is a graduate of the Alternatives to Violence Project and prior to joining CMS, volunteered in the Victim Offender Reconciliation Program (VORP) working with juvenile offenders in Multnomah County. Lee was a volunteer mediator with us for 5 years before becoming a staff member in 2011.

About Community Mediation Services:  

For 20 years, Community Mediation Services (CMS) has empowered Clark County residents to improve communications and resolve disagreements by providing conflict resolution services and mediation training. CMS currently provides mediation services and training in both community and business contexts. For more information, go to http://mediationclarkcounty.org.

About Certification:

CMS is a Washington Mediation Association approved practicum program.   For more information on certification, please see:  http://washingtonmediation.org/mediator-certification/how-to-certify.

For more information on CMS’ practicum, go to http://mediationclarkcounty.org/mediation-certification-program/.

Registration and Payment

Register now as space is limited to ensure a quality training experience.

The fee for the full 40-hour training is $875. Early bird rate of $795 until April 7, 2017

Non-profit Rate: $700

Special Rate for GVCC and SHRM members!

There is an additional  10% discount when 3 or more people from same organization register.  Contact CMS for details.

Limited scholarships are available.  Please inquire.

Payment must be received prior to the day of the event to reserve your space and ensure adequate materials are available for all participants.  Unfortunately, we cannot accept payment on the day of the event. 

You may pay by credit card using PayPal or checks can be sent to:

Community Mediation Services
PO Box 1053
Vancouver, WA 98666

Cancellation policy: For cancellations more than 10 days prior to the first date of training, we will refund your fee minus a 10% administrative fee. For cancellations 10 days or less prior to training, there is no refund.

Register Now!