Driving Sales & Productivity by Understanding Generations in the Economy
This workshop will provide you with the information necessary to drive Sales and Improve Communication by Understanding Generational Differences
This informative workshop will focus on:
- How the communication gaps, that often exist between generations of customers and employees impact your sales and productivity
- The diversity between generations
- How to best accommodate the different generational communication styles
- Become aware of generational values and what motivates each generation to make decisions as a customer or an employee.
- How to interact with social diversity in the workplace
This workshop is being presented by Wendy Sellers, Managing Partner of BlackRain Partners. BlackRain focuses on organizational health (people, processes and profit) to develop and implement a strategic plan for sustainable revenue growth. Wendy is an HR specialist, with several years experience in Human Resources.