DALLAS CHAPTER OF CREDIT UNIONS JUNE 18, 2013 MEETING 

Join the Dallas Chapter of Credit Unions for an evening with Dean Borland as he presents:

 "Credit Unions have the BEST SERVICE ANYWHERE!  So, why do so many of your members do business somewhere else?" 

Credit unions are hard to beat - cooperative ownership, all the products and services anyone could want or need, reasonable prices, and great service.  But it's hard to find a member who doesn't give at least some of their business to another financial provider.  Maybe we could find out why (and get more of our member's business) if we just asked the right questions and listened better...the best sales person is a really good listener.

Dean Borland, SCMS, CUDE

A familiar face in the industry, Dean brings 35+ years of hands on experience in credit union operations and marketing.  He is an Award of Excellence graduate of Southwest CUNA Management School and has been a guest instructor for 15 years.  His areas of expertise include: Strategic Planning, Leadership Development, Marketing and Business Development, Teaming and Work Process Simplification.  Borland has experience with TM tools and methods, and has received Malcolm Baldridge Awards instructions.

Come network and enjoy a very informative presentation with plenty of great food, drinks and door prizes.