About the Presenter
Michael Lomax is a mediator, lawyer and conflict resolution trainer who has assisted many individuals and organizations in understanding how to manage high conflict disputes. Michael has conducted hundreds of mediations including family, workplace, multi-party and court related matters and Michael’s mediation work makes up approximately 80% of his law practice. He has previous experience as the director of a federal government mediation centre where he was responsible for promoting the department’s workplace conflict resolution program and supervising a team of mediators and trainers. Michael has delivered training for federal, provincial and municipal governments, health care, military and law enforcement agencies, corporations and non-profits, human resources professionals, union representatives, lawyers and dispute resolution practitioners. Michael is in private practice in Victoria, BC and is an affiliate speaker with the High Conflict Institute in San Diego, CA. (www.highconflictinstitute.com)
“Michael was informative, thought-provoking, knowledgeable and... entertaining!”
Seminar Participant
“I have found the conflict resolution training program developed by the High Conflict Institute, which Michael Lomax is associated with, invaluable. I learned and practiced skills that I could immediately take back and use with clients to help them move forward.”
Louise Owen, Mediator
Sponsored by:
Contact
Dave Alexander
Mediate BC
604-681-6050 ext 104
dave.alexander@mediatebc.com
With Michael Lomax, Lawyer/Mediator
High conflict disputes are increasing in every setting: in legal disputes, in divorce, at the workplace, between neighbours, among family members, against employers and government agencies. They often involve one or more people with high-conflict behaviour, characterized by:
- All-or-nothing thinking
- Unmanaged emotions
- Extreme behaviour
- Preoccupation with blaming others
- Prolonged, unresolved conflict
- Drawing in many other people
- Draining energy, time and resources
Yet these disputes can generally be managed by understanding high conflict behaviour and using skills that are often different from ordinary conflict resolution methods.
This one day workshop will help professionals gain insight and confidence which will assist them in managing high conflict behaviour in any situation.
Cost:
Mediate BC Roster Mediators & CBA Members: $325 + GST
General: $375 + GST
This workshop counts for 6.0 hours CPD credits and 6.0 hours toward family mediation training requirements from the Law Society of British Columbia as well as 6.0 hours credits toward Mediate BC's ongoing training requirements.
Who Should Attend
This training is designed for professionals who deal with clients in dispute resolution settings, such as lawyers, mediators, collaborative practitioners, accountants, human resources professionals, union representatives, and other professionals who come into contact with high conflict personalities.
Registration is limited and will be taken on a first-come, first-served basis.
AGENDA
Morning: Understanding High Conflict Disputes
- Right and Left Brain conflict styles
- Personality patterns of HCPs
- Reducing client resistance to problem-solving
- Managing your own anxiety
- Managing client responsibility
- A Structure for High Conflict Disputes
Lunch - on your own
Afternoon: Practice Exercises
- Connecting with high conflict clients using Empathy, Attention and Respect
- How to respond to misinformation
- Assertion skills
- Making and Responding to Proposals
- Educating about consequences
Refund & Cancellation Policy
Registration fees are refundable minus a $75 (+GST) administration fee if notice of cancellation is received no less than 10 business days prior to the course date. Substitutes are always welcome. Registration will remain pending until full payment is received. Refunds of any type will be made in the form of a cheque, regardless of the method of initial payment, from Mediate BC Society and sent by post to the mailing address provided on the registration form. Mediate BC reserves the right to cancel or reschedule events, refuse admission, or change speakers, location, or content.