"Metrics that Matter, a Better Balanced Scorecard for IT”
Presented by Tyler Jones, Northcraft Analytics
We're giving away an iPad2!!
With all of the process methodologies to choose from, it can be quite a challenge to come up with the metrics that are most important to manage IT from a business perspective. We’ll outline some of the underlying general principles that apply across these multiple disciplines by leveraging the most commonly implemented balanced scorecard approach… and common sense.
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