Janice Kinder
Workplaces Can Work www.workplacescanwork.com
508 274 8760


Wednesday June 22, 2011 from 8:30 AM to 12:30 PM EDT

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MidCape Home Center Design Showroom Conference Room
1520 Iyannough Road
Route 132
Hyannis, MA 02601

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Register Now! Registration Fee:  $175

Registration deadline is June 17, 2011 or when capacity is reached. We keep the number of attendees to not more than 25 to allow for interaction and experiential work. Register early to reserve your seat.

Registration fees are payable using Pay Pal or by check. Your seat will be reserved when payment is received.

Sorry, we cannot accommodate walk-ins or payment at the door.

Cancellation Policy: We reserve the right to cancel any program. We'll give as much notice as possible and send you a full refund. You may cancel anytime before the registration deadline date and receive a full refund.  If your cancellation is on that date or later, your registration fee will be forfeited.

More Information

Coffee and breakfast munchables will be available.

Workshops start promptly at 8:30 am.  Ample free parking. Business casual dress, of course!

A note about our location: Our workshops are kept affordable thanks to the generosity of MidCape Home Centers, a great local company that makes  their conference room facilities in Hyannis and Plymouth accessible to the communities they serve. Visit their website at MidCape Home Centers.


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Tough Conversations:

The Art of Giving & Receiving Feedback

A workshop for the workplace

presented by Janice Kinder, President, Workplaces Can Work

A dynamic, half-day workshop designed to help you become more confident about handling tough conversations.

Say what you need to say & hear what you need to hear

Stronger relationships, leadership with more impact, and harmonious workplaces depend on our ability to handle difficult conversations openly and effectively. Giving and receiving feedback is required of most of us on a daily basis. Consider  how feedback delivered and accepted more skillfully might help when you are:
  • Mentoring and role modeling for direct reports
  • Interacting with higher levels of management
  • Collaborating more effectively with colleagues
  • Conducting authentic and useful performance reviews
  • Handling "difficult" employees or dealing with a demanding public

Workshops can be a safe and welcome getaway to practice new skills. Your career and job performance are not on the line, so it's possible to experiment with new behaviors in a way that is interactive and hands on.


You'll learn to:

  • Recognize high stakes conversations
  • Understand how others experience your particular style and approach
  • Separate myth from reality about givers & receivers of feedback
  • Appreciate the role of self awareness, essential to effective feedback
  • Prepare for and engage in challenging feedback sessions in a sequential way

What's in it for you? 

  • Low on theory, high on new behaviors you can try the next day
  • Become a more valuable member of the team
  • Contribute in a more open way to communications and team building
  •  Build your network of colleagues committed to professional and personal development
About Janice Kinder ~ the presenter

Janice Kinder has earned a reputation for excellence as a workplace presenter, educator, coach, and facilitator.  She has conducted hundreds of workshops on subjects related to leadership, management, team building, organizational development and workplace relationships.  

Janice's expertise in systems and relationship coaching have been brought to bear in a wide range of business environments. She is an accomplished public speaker, presenter, educator and writer in the field of business and leadership development.  A published business columnist, Janice has served as adjunct faculty for a number of training and education organizations.  


Prior to (and occasionally since) starting her own consulting firm in 1990, she has held middle and senior management positions overseeing strategic planning, business development, marketing and public affairs.  A graduate of the Massachusetts School of Professional Psychology's Graduate Certification in Executive Coaching program, she is also specifically trained in Organization & Relationship Systems Coaching.

Greetings from Janice Kinder at Workplaces Can Work

For more than you ever wanted to know about Janice...



She gets pretty good reviews...

  “What a terrific job you did at our workshops on Tough Conversations. I personally learned a lot and think you are a super presenter--I know the group loved it and I am quite certain it will be very useful to all of us. I would love to find other ways to work together.”   ~  Executive Director, WE CAN, Harwich, Massachusetts


"Thanks so much for your workshop on listening skills. It was very successful as indicated by a great deal of positive feedback from participants. I heard as much complimentary commentary on your personal delivery style as I have about any presenter in my tenure as CRC Director. You have truly wonderful rapport with your audience from the first moment."  ~ Director, Creative Retirement Center, International College, Naples, FL

"Due to your enthusiasm and dynamic presentation, our Technical Assistance Workshop Series was an unqualified success. Participants praised both the quality and quantity of information provided. On behalf of the United Way of Cape Cod and the Barnstable County of Health and Human Services Council, thank you for your time and talent." ~ Director, Dept of Human Services, Barnstable County, Massachusetts