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When

Friday, March 15--8:00am to 11:00am

Friday, April 19--8:00am to 11:00am

Friday, May 17--8:00am to 11:00am

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Where

Sullivan University Campus 
2355 Harrodsburg Road
Lexington, KY 40504
 

 
Driving Directions 

Contact

Robbie Morgan 
Business Lexington 
859-266-6537 
rmorgan@smileypete.com 
 

Dale Carnegie Training® with Breakfast Series 

 

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"Breakfast is the most important meal of the day."  --ADA

Learn how to increase your company's productivity, sharpen your communication skills and strenghten your effectiveness as a leader.

The entire series is available for one low price of $75!  

Plus!  All registrants will receive a complimentary one-year subscription to Business Lexington (a $58.50 value).


Workshops Included in the Breakfast Series:

March 15, 8:00-11:00am:  Conflict Management

A critical role fo rmanagers is the ability to manage conflicts between associates, with subordinates or peers. Managers need to be able to listen empathetically, ask the right questions, evaluate the people involved and determine the right level of intervention and the best approaches to resolve conflict.

Ideal for Owners, Presidents/CEOs, Senior Executives and C-Level

  1. Diagnose conflict within your organization
  2. Analyse your conflict response style
  3. Apply a variety of strategies for managing conflict

April 19, 8:00-11:00am: Rapport: Becoming a Trusted Advisor

In this module, you will examine four phrases of client trust and learn rapport development techniques with prospective and new clients. You will also review the ways to maintain and grow client rapport with ongoing account relationships and create a plan for sustainging client rapport in the future.

Ideal for VP of Sales, VP of Sales & Marketing, Director of Sales, Sales GM

  1. Build trusting client relationships
  2. Develop rapport with new accounts
  3. Enhance rapport with existing accounts

May 17, 8:00-11:00am: Delegation

In order to be a truly effective manager, you must be comfortable delegating work and ensuring your employees are accountable for delivery. With a fine line between delegating and "dumping", it is important to follow specific steps that make assignments clear and create a sense of ownership among team members while also maintaining overall control.
Ideal for Owners, Presidents/CEOs, Senior Executives and C-Level
  1. Demonstrate the steps of the delegation process
  2. Delegate tasks and responsibilities to develop and train other
  3. Plan and prepare for a delegation meeting
  4. Communicate clear performance standards for follow-up and accountability
  5. Understand the empowerment cycle

 

The Dale Carnegie Training® with Breakfast Series produces results.