Lancaster Chamber Membership Luncheon
Please join us on Wednesday, September 14, 2016!
Innovation & Relationship Marketing
According to Entrepreneur Magazine "relationship marketing" is increasing in importance as more consumers turn to the internet and their smartphones for shopping reviews and advice.
Focusing on short term wins won't be sustainable as customers are seeking relationships with businesses and are looking to their peers for advice on the best buying experience.
Raimone Roberts, Advisor at the Small Business Development Center (SBDC) will be discussing how businesses can innovate themselves through a "strategy designed to foster customer loyalty, interaction and long-term engagement."
He will discuss ways to ensure your customers feel valued, impressed, or “wowed” to inspire them to make your brand a habit. And ways to nurture the relationship for years to come.
Are you ready to unlock hidden potential in your business? Come and be challenged and inspired.