Building Relationships on Professional Practices & Customer Service

Healthy relationships are the cornerstone of nearly all human endeavors. Thriving organizations are built on both a foundation of supportive professional relationships and a commitment to providing excellent service.

This training highlights the role that every team member can play in building these traits into their organization’s culture, one interaction at a time, while at the same time ensuring safety, belonging, and quality of care for both those who provide and those who receive services. This training will examine the role of professional services in organizations and communities and highlight strategies for preventing harassment, intimidation, and bullying. It will also discuss ways to sustain a positive working climate, methods for effective team and client communication, and strategies for providing excellent and consistent customer service.

Millie Watkins, Presenter

Dr. Millie Watkins has many years of experience in public education and is devoted to collaborative professional administrative practices, leadership development at all levels, and growth and achievement. Her professional experience includes classroom teaching in English language arts, Spanish, and English as a second language. She has served as regional director of Migrant Education at the North Central Educational Service District and as principal and superintendent of the Orondo School District. Most currently she provides a variety of trainings for Clear Risk Solutions that address the subjects of professional boundaries, workplace behaviors, confidentiality, diversity, bullying, recognizing and reporting abuse, and more.