Join local industry leaders as we discuss service metrics and reporting.  Share experiences, make new contacts, and gain new insights!

 Our program will feature a presentation from industry expert Rae Ann Bruno.  Rae Ann comes to us with more than fifteen years of management experience emphasizing process re-engineering, employee development, and the business alignment of IT services. Following her presentation is a roundtable discussion involving all attendees, so come prepared with questions! 

12:30 - 1:15 pm - Lunch

1:15 - 1:45 pm - Rae Ann Bruno presentation

1:45 - 2:45 pm - Roundtable Discussion

2:45 - 3:00 pm - Wrap Up

3:00 - 3:30 pm - Networking

The event is on February 25, from 12:30 - 3:30 pm at the Paychex office on 1175 John Street, West Henrietta, 14586.