Inspire Accountability and Drive Empowerment
In Your Business

Whether you are a one-person shop or have employees and staff, accountability is vital to answer questions, settle differences and address the many problems that arise in the day-to-day management of your business. Policies and procedures (P&P) set the accountability guidelines in clear form and language to assure your business empowers owners, employees, staff and customers with top quality service and products in an environment of continuous improvement.

Join us to learn about accountability and how to write the policies and procedures you need to address the demands of your small business.  



Tuesday, July 14, 2020 from 11:30 AM to 1:00 PM CDT
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Bill Klingberg
SCORE Houston

About Us:
SCORE is an all-volunteer group with real-world business experience, dedicated to your success.
Our Mission: Help small Businesses succeed. 
Our Mantra: We educate, counsel, mentor.

Founded in 1964, SCORE is a non-profit association and a Resource Partner of the U.S. Small Business Administration.
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 Presented by:Rebecca Pistine,

Verbal communication in our global environment requires purposeful development. Blending talent, education, and experience in performing arts, science and business, Rebecca Pistiner guides professionals and executives to more fluency and clarity in oral and written communication. Non-native (and native) English speakers receive instruction, training and coaching in General and Business English, Business Writing, Accent Reduction, Interview Performance, Presentation Skills, and other communication skills with a plan that focuses on the client's goals. In addition, Rebecca, and her team at, offers consultancy services to improve management and organizational performance in matters of written and oral communication.