Mediate BC


Monday December 9, 2013 from 8:30 AM to 4:00 PM PST
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About the Presenter


Michael Lomax is a mediator, lawyer and conflict resolution trainer who has assisted many individuals and organizations in understanding how to manage high conflict disputes. Michael has conducted hundreds of mediations including family, workplace, multi-party and court related matters and Michael’s mediation work makes up approximately 80% of his law practice. He has previous experience as the director of a federal government mediation centre where he was responsible for promoting the department’s workplace conflict resolution program and supervising a team of mediators and trainers. Michael has delivered training for federal, provincial and municipal governments, health care, military and law enforcement agencies, corporations and non-profits, human resources professionals, union representatives, lawyers and dispute resolution practitioners. Michael is in private practice in Victoria, BC and is an affiliate speaker with the High Conflict Institute in San Diego, CA. (


“Michael was informative, thought-provoking, knowledgeable and... entertaining!”

Seminar Participant

“I have found the conflict resolution training program developed by the High Conflict Institute, which Michael Lomax is associated with, invaluable. I learned and practiced skills that I could immediately take back and use with clients to help them move forward.”

Louise Owen, Mediator

Sponsored by:



Dave Alexander 
Mediate BC 
604-681-6050 ext 104 


UBC Robson Square Campus 
800 Robson Street
Vancouver, BC V6Z 3B7

Driving Directions 
Dealing with High Conflict Personalities 

With Michael Lomax, Lawyer/Mediator

High conflict disputes are increasing in every setting: in legal disputes, in divorce, at the workplace, between neighbours, among family members, against employers and government agencies. They often involve one or more people with high-conflict behaviour, characterized by:

  • All-or-nothing thinking
  • Unmanaged emotions
  • Extreme behaviour
  • Preoccupation with blaming others
  • Prolonged, unresolved conflict
  • Drawing in many other people
  • Draining energy, time and resources

Yet these disputes can generally be managed by understanding high conflict behaviour and using skills that are often different from ordinary conflict resolution methods.

This one day workshop will help professionals gain insight   and confidence which will assist them in managing high conflict behaviour in any situation.


Mediate BC Roster Mediators & CBA Members: $325 + GST

General: $375 + GST

This workshop counts for 6.0 hours CPD credits and 6.0 hours toward family mediation training requirements from the Law Society of British Columbia as well as 6.0 hours credits toward Mediate BC's ongoing training requirements.

Who Should Attend

This training is designed for professionals who deal with clients in dispute  resolution settings, such as lawyers, mediators, collaborative practitioners, accountants, human resources professionals, union representatives, and  other  professionals who come into contact with high conflict personalities.

Registration is limited and will be taken on a first-come, first-served basis.


MorningUnderstanding High Conflict Disputes

  • Right and Left Brain conflict styles
  • Personality patterns of HCPs
  • Reducing client resistance to problem-solving
  • Managing your own anxiety
  • Managing client responsibility
  • A Structure for High Conflict Disputes

Lunch - on your own

Afternoon: Practice Exercises

  • Connecting with high conflict clients using Empathy, Attention and Respect
  • How to respond to misinformation
  • Assertion skills
  • Making and Responding to Proposals
  • Educating about consequences

Refund & Cancellation Policy

Registration fees are refundable minus a $75 (+GST) administration fee if notice of cancellation is received no less than 10 business days prior to the course date. Substitutes are always welcome.  Registration will remain pending until full payment is received.  Refunds of any type will be made in the form of a cheque, regardless of the method of initial payment, from Mediate BC Society and sent by post to the mailing address provided on the registration form.  Mediate BC reserves the right to cancel or reschedule events, refuse admission, or change speakers, location, or content.