Remember Names to Build Better Professional Relationships 

Dale Carnegie said, “A person’s name is to that person, the sweetest, most important sound in any language.” Remembering names of customers, prospects, networking contacts, and colleagues is critical to your ongoing professional success. It is essential in forming and strengthening relationships as well as establishing rapport with individuals. Today more than ever, professionals rely on stronger people networks to help them work more efficiently and advance in their careers.

In this webinar, you will learn techniques to help you remember names when you need them. They are the basis for being able to grow and tap into your network of contacts more effectively. Find out which tools and formulas you can use that will help you remember the name of just about any person you will ever meet!

Completion of this fun, 1-hour course will empower participants to:

• Identify four common reasons why we forget names
• Use several memory development techniques to help you remember names that are fun, inspire confidence, and help build better relationships
• Explore ways social media can help you remember names and important relationships.

Primary Competency Categories: Professionalism, Interpersonal SkillsRelated Competency Categories: Communication, Influence

 Instructor Information

 KATIE LANE, Vice President of Delivery/Senior Trainer at Dale Carnegie

 Using strong communication and leadership skills, Katie Lane develops high performers. Katie started at Dale Carnegie in 2008 helping businesses develop strong leadership cultures. She quickly became a certified trainer and expanded her skillset. Now leading the St. Louis delivery team, she is responsible for ensuring high quality training experiences for clients. Her ability to balance rigor, fun, and efficiency are what creates a growing and engaged delivery team in St. Louis.