Wisconsin Center for Performance Excellence 


Monday June 5 -  networking 8:30 AM - 9 AM
Seminar  9 AM - 4:30 PM
Tuesday June 6 -  8:30 AM- noon

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Lower Level Training Room
2909 Landmark Place
Madison WI 53713







A Practical Approach to Understanding and Applying the Baldrige Framework | NEW for 2023!

Monday June 5
Informal networking 8:30 AM - 9 AM  Seminar  9 AM - 4:30 PM

Tuesday June 6
Seminar 8:30 AM- noon

There is not a better time to introduce or nurture excellence in your organization!

The Baldrige Framework has evolved over time and with bi-annual changes, may seem onerous and complicated to comprehend. Our “easy-to-grasp" approach to understanding and applying the Baldrige Framework for organizational assessment and improvement will help you gain confidence in your understanding of this leadership and management framework.

  • The interactive seminar includes practical exercises as well as numerous examples to bring the Baldrige Framework to life.  Participants will learn from the vast knowledge and experience of the facilitator as well as work with and learn from the experiences of other organizations in applying and using the Baldridge Framework and Criteria for Performance Excellence. 

  • This seminar is best suited for those seeking to understand the benefits of applying the Framework to their organization, team members or Category leads of an organization's assessment team, leaders of an organization, or anyone that desires a better understanding of the Baldrige Framework. 

  • Many organizations bring several team members to optimize learning and planning. Special group pricing is noted below.  The seminar fee includes a handy workbook and on-line access to all the seminar materials so you can take these back to your organizations for further use, as well as copies of the Baldrige Excellence Framework and Baldrige Excellence Builder.

  • Additional facilitator resources will be added based on class size and sector representation. Bring your questions, application drafts and feedback report questions!

What past attendees are saying...

Participation in the "Practical Approach to Applying the Baldrige Framework" seminar is an investment that continues to provide returns to me personally and to our organization.  The content and format have been masterfully architected to facilitate ease of understanding and application of the Baldrige Performance Excellence Framework. 

The opportunities to share with fellow participants, learning from each, provides countless insights to what has worked effectively in other organizations and what has not.  These insights build confidence and further accelerate our performance excellence advancements. 

I highly recommend this seminar to anyone desiring a greater understanding of the “how to” apply the Baldrige Performance Excellence Framework in an inviting, effective, and collaborative environment.

Registration information and group pricing options

Your investment is $350 per WCPE member, $650 per non member. For those attending in groups of three or four, apply code GROUP3OR4 to receive a $25 discount per person. Contact us for 5+ attendee pricing. The seminar fee includes breaks, lunch, and seminar materials, and an electronic copy of the NEW 2023-24 Criteria for Performance Excellence. Space is limited.  Contact us if you have questions about membership.  We'd love to have your organization join our community of excellence enthusiasts.

Registrations are fully transferable at any time prior to the seminar date.  We are happy to invoice you!

About Steven Hoisington:  

Steven Hoisington is a retired senior executive  experiences from a variety of with companies including IBM, Johnson Controls, Exel Logistics, Electromotive Diesels, Caterpillar, and Flowserve. He has a wealth of operations and quality management experience including senior executive positions living and working outside the United States. A leading expert in the continuous improvement and change management field with over 30 years of practical, hands-on experience, Steven has led global enterprises to enviable results

Recently serving on the board of directors for the University of Wisconsin-Stout, Mr. Hoisington is also the past chairman of the board of directors of the Wisconsin Forward Award (now WCPE) and a past board member of the Minnesota Council for Quality (now PEN). He has served as an examiner, senior examiner, examiner instructor, and judge for the Malcolm Baldrige National Quality Award. He has extensive experience helping organizations around the world understand and use the Baldrige criteria to assess organizational performance and write applications.

Mr. Hoisington is retired from the U.S. Army and the U.S. Army Reserves. He holds a Bachelor of Science degree in industrial engineering from the University of Wisconsin-Stout, and a Master of Business Administration degree from Winona State University. He has co-authored 2 books and written numerous articles on quality and operations management published in international magazines and journal

 Questions about the seminar?  Email Steve at

About Wisconsin Forward Award and the Wisconsin Center for Performance Excellence

Wisconsin Forward Award is Wisconsin's premier performance excellence recognition program. Modeled after the Baldrige Performance Excellence Program, WFA uses the Baldrige Framework as the basis for assessment, recognition, and feedback reports. The Framework represent the benchmarks for management excellence across the country and around the world. WFA offers entry-level, intermediate, and advance application pathways.  The WFA Program is administered by the Wisconsin Center for Performance Excellence. Contact us to learn more.