“Negativity in the workplace” – the phrase has become almost cliché, hasn’t it? And the fact that it’s so “common” speaks volumes about the environments we face when we show up for work every day. Lower morale, lower productivity, lower customer service.
So what can we do about such a predictable, but demotivating, scenario? In this full-day face-to-face workshop, we’ll cover three primary sources of negativity in our workplaces: our patrons, our co-workers, and ourselves! We’ll discuss what causes it, how we can recognize it, and specific tips on how to handle it.
Don’t miss this opportunity to spend time reflecting on this very human side of your workplace. You’ll come away with a new perspective on what others perceive as inevitable – you’ll discover ways to deal with it!
Trainer: Linda Bruno
Linda has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between!
Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application. Linda is also certified with DDI and Achieve Global.
Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.